As being a Room Attendant, you will have several tasks to complete. In this overview, you will have a link to all of the Knowledge Base Articles to help with these tasks. Click Here to download a PDF version of this resource.
Tickets:
- How To Enable Roll Over
- Edit or Delete Repeating Tickets
- How To Perform Ticket Batch Actions
- How To Schedule a Repeating Ticket
- How To Add or Edit Assignees
- How To Add, Edit, or Close a Reminder
- How to Complete Checklists in Tickets
- How To Add Favorites and Quick Keys
- How To Add, Copy, Edit, or Delete a Ticket
- How To Add, Edit, or Close a Pinned Note
- AHow To Add, Edit, or Delete a Saved Filter
- How To Update a Ticket Status
- How To Send Confirmation Letter
- How To Add or Edit a Guest Itinerary
- How To Add Shift Log Entry
- Add, Edit, or Cancel an OpenTable Reservation
Logbooks:
- How To Add or Edit a Logbook
- Batch Close Inventory Items in Logbook
- Schedule Associated Tickets from Inventory Items
- Add or Edit Inventory Items in Logbook
- Add Tickets to Guest Room Tracker Logbook
Rooms:
- Rush a Room – Web
- How To Add Turndown Room Boards
- How To Add Room Boards
- How To Enable Autopilot for Rooms
- Add or Remove Extra Room Items – Web
- Add an Internal Note to Room – Web
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