AL: Room Attendant Quickstart Guide

Room Attendants are the heart of the Housekeeping division, ensuring rooms are clean for the ultimate guest experience.

A Room Attendant exclusively uses the ALICE Staff app (mobile) to perform the following key tasks:

• View List of Assigned Rooms
• Update Room Progress
• Create Tickets for Additional Work

Suggested User Permissions:

User Type: Employee

Roles Settings:

• Access to the Ticket List and Rooms tab.
• Access to Rooms and My Board in Room Assignment Mobile Tabs 
  Access to Limited (up to clean) in Rooms (Room Assignment) 
   
• Access to Tickets:
  • Add, View, Close Housekeeping Tickets
  • Add Maintenance Tickets
• Provide or restrict access to guest reservation information as needed using the Guest Information section.