As being a Houseperson, you will have several tasks to complete. In this overview, you will have a link to all the Knowledge Base Articles to help with these tasks. Click Here to download a PDF version of this resource.
Tickets - Web:
- Tickets Overview
- How To Complete Checklists in Tickets
- How To Edit or Delete – Repeating Tickets
- How To Schedule Repeating Tickets
- How To Add tickets to Guest Room Tracker
- How To Update Ticket Status
- How To Add, Copy, Edit, or Delete a Ticket
- How To Add Favorites & Quick Keys
Tickets - Mobile:
- Add Ticket – Mobile
- Set Return Later
- Add an Internal Note to Rooms – Mobile
- How To Rush a Room – Mobile
- How To Update a Room – Mobile
- How To Add Related Ticket from Room Details – Mobile
- How To Add or Remove Extra Room Items – Mobile
- How to Reassign Tickets – Mobile
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