AL: How To Add an Internal Note to Rooms - Mobile

Internal Notes allows teams to communicate important, real-time information about rooms being serviced by Housekeeping teams, from within ALICE. Use Internal Notes in lieu of radio to keep a running record of communication around the room. Internal Notes can be created and viewed on both ALICE Desktop (web) and ALICE Staff App (mobile). 
 

User Type & Roles:

To perform this action in ALICE, the user must have at least Employee User Type access.

The user must also have the following settings within Roles enabled

• Access to Rooms tab.

          

• Access to Rooms in Room Assignment Mobile Tabs 
  

Things to Consider:

• Internal Notes has a maximum character limit of 5000. If the note exceeds 5000 characters, the Save option will be disabled.
• A notification will appear for new Internal Notes on the room list and room details.

        

Steps:

1. Tap a room to open room details.
2. Tap the Internal Notes banner.
3. Enter the message and select Save.