The Hook Use this workflow to automatically log users out after periods of inactivity, protecting sensitive information and preventing users from accidentally performing actions under another user's account.
Before you begin...
- Requires at least Hotel Admin User Type access.
- Session Timeout settings per user are based on the user’s base hotel account. These settings will apply even when the user is working in another hotel account.
- Session Timeouts can be set for Alice Desktop (web) and the Alice Staff app (mobile) separately.
- Session Timeouts can be set for an individual property or a group. (Note: Settings managed at the group level are inherited by individual hotels. To override the group setting, simply apply a new timeout value within the individual hotel's settings).
- The minimum timeout is 15 minutes and the maximum is 1,440 minutes. (Alice will log a user out after 2 hours of inactivity by default).
The Steps
- Select Security & Data Privacy from the Alice Admin menu.
- Click Session Timeout.
- Enter the inactivity time (in minutes).
- Click Save.
The Result Success: The changes will apply the next time a user logs in. A user session will now "timeout" after the allotted inactivity time has passed, automatically logging the user out and redirecting them to the login screen.
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