AL: Housekeeping Supervisor Quickstart Guide

The Housekeeping Supervisor is responsible for ensuring all guest rooms meet the highest standards. They schedule, support, train, and delegate tasks to both Room Attendants and Houseman working on their floors and conduct detailed inspections of their work. They also execute VIP amenities and other special requests and report issues to maintenance. 

The Housekeeping Supervisor uses ALICE to perform the following key tasks:

• Supervise Room Attendant Progress
• Housekeeping Inspections

Suggested User Permissions:

User Type: Employee

Roles Settings:

• Access to the Ticket List and Rooms tab.
• Access to Rooms, All Rooms, and Staff under Room Assignment Mobile Tabs.
• Access to Unlimited (up to Inspected) in Rooms (Room Assignment).  
   
• Access to Tickets:
  • Add, View, Edit, Close, Assign in Housekeeping Facility.
  • Add in Maintenance Facility.
  • Add, View, Edit, Close, Assign in Room Assignment Facility.
• Provide or restrict access to guest reservation information as needed using the Guest Information section.