AL: Rooms: Auto-Assign

Type: Solver

 

The Hook Advanced Auto-Assign helps you quickly and efficiently build room boards to reduce labor costs. Use this workflow to set cleaning preferences and rules to automatically distribute room assignments to your staff.

 

Before you begin...

• Applies to: Housekeeping Supervisors and Housekeeping Managers.

• Requires access to the Rooms tab and permissions to manage staff assignments.

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The Steps

Follow these instructions to use Advanced Auto-Assign: 

1. From the Rooms tab, select Manage Staff and select the Room Attendants that will be working this shift. Select Save to create the Rooms Board.
   
   
    
2. Select Assign Rooms in the upper-right corner of the screen. 
   
   
    
3. The Auto-Assign window will appear. From here, you will choose the rules to apply to your Rooms Board creation. 
   
   For example, you can choose to only assign “Dirty” rooms, or rooms that need a “Deep Clean.” You can also assign by section
   
    
4. Select Assign to create the boards. ALICE will take it from here. 
    

The Result Success: ALICE will automatically distribute the rooms to the selected staff based on your rules. Room attendants can instantly view their assignments from the ALICE Mobile App.

Troubleshooting

Note: You can still view and edit the room boards after auto-assigning. Simply click and drag-and-drop rooms from one attendant to another as necessary.

Note: ALICE uses credits to define each clean type and balance the workload. For example, a room requiring a "check-out" clean may use 3 credits, whereas a "sheets change" may use only 2 credits.
 

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FAQs

What are credits? 
ALICE uses credits to define each clean type. For example, a room in need of a “check-out” clean type may require more time than a room in need of a “sheets change” and therefore may use 3 credits vs 2 credits. Learn more about credits by visiting Add or Edit Housekeeping Credits article