AL: How To Add or Edit Housekeeping Tasks

The Hook Housekeeping Tasks dictate the specific types of cleanings performed on rooms by room attendants, such as a Stayover Clean or Checkout. Use this workflow to create or edit these tasks.

 

Before you begin...

• Requires Hotel Admin User Type access.
• Housekeeping Tasks must be built strictly within the Room Assignment Facility to show up in the Rooms Tab.
• Note: Housekeeping tasks are not the same as Room Statuses. Room Statuses provide information on the Room Attendant's progress on the room, whereas Housekeeping Tasks dictate the type of cleaning needed.

The Steps: Adding a Housekeeping Task

1. Select Room Attendant from the ALICE Admin menu.
2. Select Housekeeping Tasks                                                                                                                   
3. Use the Facility dropdown to select Room Assignment.
4. Select Add.                                                                                                                                                        
5. Enter a name and an abbreviation for the Housekeeping Task.
6. Select an ALICE Task Type from the dropdown.
7. The icon field will auto-populate based on the ALICE Task Type selected.
8. Select Save.

The Steps: Editing a Housekeeping Task

1. Select Room Attendant from the ALICE Admin menu.
2. Select Housekeeping Tasks
3. Use the Facility dropdown to select Room Assignment.
4. Select a Housekeeping Task from the list, then select Edit
5. Update the fields as needed, then select Save.

The Result Success: Your Housekeeping Tasks are successfully saved and will be available for assignment within the Rooms Tab.

Troubleshooting & Next Steps

• Note: Creating a Housekeeping Task does not automatically assign it. Once the tasks have been created, refer to the "Schedule Housekeeping Task Rules" workflow to go over the scheduling process.