Logbooks (referred to as "Inventories" in Admin) provide space for operations teams to record tracking information, such as Lost & Found, Packages, or Guest Recovery. Use this workflow to create new logbooks and define their settings.
Before you begin...
• Requires Hotel Admin User Type access.
• Must have access to the specific Facility via the Tickets section in Roles to view associated Logbooks.
• Inventory Item Types must be created before items can be added.
The Steps
1. Navigate to Alice Admin.
2. Select the Facility where the Logbook will live (e.g., Front Desk or Housekeeping).
3. Scroll down and select Create Inventory.
4. Enter a Name and an Identifier Label (e.g., "Tracking Number" for packages or "Item Description" for Lost & Found).
5. Configure the Inventory Settings by checking the desired boxes:
◦ Enable Locations: Enables a location dropdown (useful for Equipment or Extra Room Items).
◦ Enable Batch Adding: Allows creating multiple entries at once.
◦ Assignable to Guest: Allows linking the item to a reservation.
◦ Has Price/Effective Period: Adds cost or expiration fields.
6. Upload an icon (optional) or default to the first letter of the name.
7. Click Create to save the Logbook. The new Logbook appears in the Logbooks tab on the web desktop.
Troubleshooting
• Logbooks are not accessible on the Alice Staff App (mobile) directly, though linked items can be viewed via tickets.
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