AL: How To Manage Room Statuses and Inspection Checklists

Staff use these workflows to update the cleaning status of a room (e.g., Dirty to Clean) and perform digital inspections to ensure quality standards.

Before you begin...

• Requires Access to Rooms tab on the mobile app.

• To perform inspections, users need permission to access Unlimited (up to Inspected) in Roles.

• Inspection Checklists must be configured in Alice Admin before use.

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Updating Room Status (Room Attendant)

1. Select a room from the list on the mobile app.

2. Tap the Status Icon (e.g., Dirty).

3. Select the new status (e.g., Start or Clean) as work progresses.

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Performing an Inspection (Supervisor)

1. Select a room with Clean status from the list.

2. Select Add Inspection.

3. Update the workflow status to Inspection In Progress.

4. Tap the checklist items to score them:

    ◦ Tap Once: Pass (Green Check)

    ◦ Tap Twice: Fail (Red X)

    ◦ Tap Three Times: N/A (Blank)

5. Tap Save to calculate the inspection score.

6. Change the room workflow status to Inspected.

The room status updates immediately in Alice and the PMS (if 2-way integration is active).

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