A Mini Bar in ALICE provides space for the Housekeeping Team to record the inventory of the Mini Bar for tracking purposes and to add to the Guest's Bill.
User Type & Roles:
- To perform this action in ALICE, the user must have at least Hotel Admin Type access.
Things to Consider:
- Mini Bar can be an independent facility or be a group within any of the facilities.
- Creating a ticket for the Mini Bar Menu is only available via the Mobile App.
Steps to Create a Mini Bar Menu:
- Select the Mini Bar Facility
- Select Create a Menu
- Fill out the Name and Description Sections.
- Select Create Menu
Steps to Create a Menu Item Group:
- Select Create Menu Item Group
- Fill in the Name Section
- Select Create Menu Item Group
Steps to Create Menu:
- Select Create Menu Item
- Fill in the Appropriate fields, such as the Name and Price
- Use the dropdown to select the Menu Item Group
- To add this menu item, select Create Menu Item
Note: Within the Description section you can add in the volume size. This will help if you have the same item, but are two different sizes.
Steps to Create an Option under the Item:
- Select Create Option under the item
- Fill in the appropriate fields, such as the Name
- Select Create
Within the Mobile App, the Room Attendant will be able to create an internal ticket to take inventory of the items that were used from the Mini Bar.
Steps to Create a Ticket for the Mini Bar Items on the Mobile App:
- Select the + icon to create a ticket
- Select Mini Bar under the Services
- Fill in the appropriate information, such as Location, Special Instructions, and Assign To
- Select Menu
- Swipe to the right to add a menu item to the list, and swipe to the left to remove the item from the list.
- After all menu items have been added, select Next
- Select Save to create the ticket
Once the ticket has been created, it will populate on the Tickets - Web Tab. The employee that is assigned can then add these amenities to the Guest's Tab. The ticket can be opened and reviewed.
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