AL: Release Updates

The ALICE product team is committed to continuous improvement. Check out these recent releases to make sure you’re getting the most out of your ALICE account!

February 2023:

Housekeeping:

• On the Rooms Tab on web, users can now update the housekeeping task (clean type), rush room status, and/or the room status in bulk by selecting multiple rooms and updating the field. “Multiple” will display if the task types, rush status, or room status are different in the rooms selected.

 

January 2023:

Housekeeping:

• On mobile, Room attendants can now see both Due Out and Due In guest reservation information for the rooms that are assigned to them.

 

December 2022:

Housekeeping:

• Filter the list of Unassigned Rooms, then use Auto-Assign and the Auto-Assign will now assign rooms based on that filtered list of rooms.

Front of House:

• Added the ability to expand a ticket to see ticket details directly from the SMS/Chat tab. Simply right-click on any ticket and a new ticket details page will appear as a pop-up.

November 2022:

Housekeeping:

• Multi-select rooms from any room attendant board in to expedite updates - Use Shift + Click to select consecutive rooms or Ctrl/Command + Click to select non-consecutive rooms from any board. Then drag and drop to any room attendant board to reassign. This improvement only includes the ability to multi-select from room boards, not from both room boards and the unassigned rooms section.
• New Room Status Spotlight Filter - Spotlight by Room Status to easily find rooms that are in a certain stage of cleaning.
• Mobile Gestures - Swipe right on mobile to return to a previous screen. This gesture will mimic the back button behavior that currently exists on mobile.